If you or another driver on your auto insurance policy is 50 or older, you are eligible for the AARP Auto Insurance Program from The Hartford. This program might provide additional savings and benefits on your auto insurance.

Auto Claims Services

Quick Claims Service Gets You Back on the Road

With the Hartford, making your claim and getting on with things is as easy as it should be. Our convenient Auto Claims Services eliminate headaches, hassles and paperwork, so you can focus on the important things in life.

Guaranteed Repairs and Workmanship

Auto Repair Network

If you use one of the more than 1,400 certified auto repair shops in our Hartford-approved network, we guarantee the workmanship on covered repairs for as long as you own or lease your vehicle. And since all of these shops work directly with us on estimates and payments, there’s a lot less paperwork for you to worry about.

Here are some good reasons for choosing a Hartford-approved repair shop:
  • The Hartford has a network of more than 1,400 dependable repair shops nationwide.
  • All shops must pass a 10-point quality inspection of customer service facilities, repair equipment, training practices, and workmanship.
  • We pay network shops directly, so you have no out of pocket expenses, except your deductible.
  • The Hartford guarantees the work of our shops on covered repairs for as long as you own or lease the vehicle.
  • No need for multiple estimates in most cases.
  • You can get a $100 collision deductible discount in many states.

Auto Glass Repair

Skip the paperwork. All you have to do is make one call to our toll-free glass hotline to make your claim and schedule your appointment for fast, professional auto glass repair service. For as long as you own or lease your vehicle, you’ll benefit from a lifetime warranty on the materials and workmanship for auto glass repairs. And in many areas, a technician will even come to you.

  • The Hartford's toll-free hotline, 1-800-892-8484, is available 24/7, 365.
  • Glass repair service is available in all 50 states through more than 11,000 repair shops.
  • In many states, you pay no deductible when glass is repaired instead of replaced.
  • Repairs are guaranteed to pass any state or lease return inspection.
  • There’s no paper work. Just call to report your claim and schedule service.
  • In many areas, mobile technicians can complete the job wherever you're parked.
  • The warranty on auto glass materials and workmanship lasts for as long as you own or lease your vehicle.
Rental Car Services

Rental Services

Don’t stress! If you need a rental car after an accident, we’ll take care of it for you. As soon as you call to report your claim, we can set you up with a rental car. We have contracts with two nationally recognized auto rental companies, which means we can be sure you’ll get quality service and easy access. We’ll make sure you get your rental car delivered to your home, workplace or car repair shop at a time that’s convenient for you, so you can get on the road and get on with your life.
Auto Claims Checklist

Auto Claims Checklist

Make sure you’re prepared. Download our step-by-step Auto Claims Checklist, so you know exactly what to do—and when to do it—if you ever got into an accident. Don’t forget to print out a copy to keep in your glove box.
Find a Certified 
Repair Shop Find a Certified Repair Shop

With more than 1400 preferred repair shops nationwide with guaranteed workmanship, we make repairs easier and more reliable.

REPORT YOUR CLAIM BY PHONE

Our Claims specialists are here for you 24/7.

1-866-574-4833

Track an Auto
Claim Online

Follow the progress of your auto claim with a few simple clicks.